PRIVACY POLICY AND INFORMATION NOTICE CONCERNING THE USE OF COOKIES

Dear Customer, the personal data (i.e. your name, surname or company name, telephone, address, email, information included in the order and in the sale contract, as well as any information you may provide on a voluntary basis using the contact form of the website) will be processed by the Controller through the e-commerce platform www.hotrealdolls.com (“Website”) for the following purposes:Sito”) per le seguenti finalità:

PURPOSE	Lawfulness of processing
for registration to the Website and access to the reserved area of the Website for the purchase of the products; to abide by the legal and contractual duties for the sale of the products through the Website (e.g. issuance of the order confirmation, issuance of the invoice, delivery of the products etc.); for after sale service (warranty claims, use of the products, right of withdrawal etc.);   d) to reply to any request of information and/or claim sent through the contact form of the Website;	Processing is necessary for: performance of a contract; in order to take steps at the request of the data subject prior to entering into a contract; compliance with a legal obligation
to carry out studies and research on an anonymous basis (e.g. to collect aggregate information on the number of visitors and the pattern of visits to the Website); to send information about the products purchased;	Legitimate interests pursued by the controller
g) to send our newsletter	Consent

This information notice applies only to the Website and does not concern any other web site that may be visited by you via external links. 

The treatment of personal data shall be made through digital and/or electronic devices, in compliance with regulations concerning privacy, security, accuracy, update and relevance of data, consistent with the above-mentioned purposes, without excesses and without sharing personal data with unauthorized parties.  

Personal data will be processed during the contractual and commercial relationship and upon termination data will be stored to perform the legal duties for the term set forth in the relevant laws applicable from time to time. 

For the purpose to supply, delivery and technical assistance related to the products sold on the Website personal data may be communicated to suppliers selected by the Controller and located outside the EU according to the terms and conditions set forth in sections 44-49 of the regulation 679/2016/UE. For further information, please send an email to the Controller.  

Beside the necessary communications required by EU regulations or laws, personal data may be treated by our employees and partners on the ground of their specific tasks and may be shared with Public Authorities, companies and business consulting firms (e.g. legal, financial, accounting, etc.) and subjects who need to process the personal data for the performance of the contract. In any case, the Controller will share only personal data that are necessary for the purpose for which they were collected, strictly in compliance with the appropriate security and confidentiality of the data. 

Upon written request made to the Controller you may, directly or through a proxy: (i) obtain access to personal data in order to understand their origin, their purpose, the logic applied to the treatment with electronic devices, data categories, recipients (or recipient categories) to whom data will be transferred, preservation period, and obtain their communication in an intelligible form; (ii) obtain correction, integration, cancellation of data or the limitation of their treatment; (iii) object to the treatment of the personal data; (iv) portability of data, where applicable; (v) revoke consent at any time; (vi) file a complaint at a supervisory authority.  

Upon written request made to the Controller you may, directly or through a proxy: (i) obtain access to personal data in order to understand their origin, their purpose, the logic applied to the treatment with electronic devices, data categories, recipients (or recipient categories) to whom data will be transferred, preservation period, and obtain their communication in an intelligible form; (ii) obtain correction, integration, cancellation of data or the limitation of their treatment; (iii) object to the treatment of the personal data; (iv) portability of data, where applicable; (v) revoke consent at any time; (vi) file a complaint at a supervisory authority. 

The Controller is ASCANIO TUGNOLI srl with registered office at via Stelloni 17/B, 40010 Sala Bolognese (BO), Italy, Phone +39.051.727543 mobile +39.366.5434155, indirizzo PEC ascanio.tugnoli@pec.it, email: info@hotrealdolls.com.

COOKIE

The website utilizes cookies, namely files that are downloaded on user’s computers, tablets and smartphones when they access the website.

• Session cookies - cookies that are necessary for you to browse the website and make use of all the features, such as access to the private area;
• Technical tracking cookies - cookies used exclusively for statistical purposes. On our website we use the service offered by Google Analytics Inc.https://www.google.com/analytics/learn/privacy.html?hl=it;

You can at any time withdraw consent, block or delete the cookies installed in your computer/tablet/smartphone using the options on the browser installed on your device. More information can be found here:

Chrome: https://support.google.com/chrome/answer/95647?hl=it
Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Explorer and Edge: https://support.microsoft.com/it-it/topic/eliminare-e-gestire-i-cookie-168dab11-0753-043d-7c16-ede5947fc64d
Opera: http://help.opera.com/Windows/10.00/it/cookies.html
Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

Beware that blocking and deleting cookies could prevent access and the browsing of our site.